Important Contact Information

Name of Contact Phone Number When to Call
Bill Matejka, CTA President ext #3537 or (631) 589-7954 All CTA or contractual concerns

Arlene Wynn, CTA Health Insurance Coordinator

858-3570 

Enrollment, Eligibility, Questions
Pam O'Keefe, Personnel Insurance 912-2085 Enrollment, Eligibility, Questions
Don Budde, AFLAC Agent 264-0579, (516)639-8444 AFLAC Claims
New York State Health Insurance Plan NYSHIP 1-877-769-7447 Enrollee Services, Precertification, and Provider Relations
Empire Health Call 1-800-992-1213 Hospital Pre-Admit, Benefits
Blue Cross/Blue Shield 1-800-342-9815 Hospital Claims
HCAP 1-800-638-9918 In-Home Service
Value Behavioral Health 1-800-446-3995 Mental Health/Substance Abuse
Managed Physical Network 1-800-942-4640 Chiropractic/Physical Therapy
Express Scripts Drug Plan 1-800-964-1888 Prior Authorization for certain Medication
United Health Care 1-800-942-4640 MetLife Benefits Information
Vision Care Plan, CBCA 1-800-999-5431 Vision Care Reimbursement
Dental plan, Fitzharris & Company (516)777-2244 Dental Benefits and Claims
NYS Teachers Retirement System 1-800-782-0289 Retirement Information
Social Security 1-800-772-1213 To Enroll in Medicare Prior to 65
Medicare 1-800-638-6833 Benefit and Claim Information